Hi,

Please follow the instructions under Application Core.php available on this page:

https://www.flinkiso.com/manual/installation.html 

Also, make sure that you have made the necessary changes under ONLYOFFICE section available on the same page.

This error usually is due to incorrect security token. You must copy paste the correct token available in /etc/onlyoffice/documentserver/local.json.

"secret": {
       "browser": {
         "string": "Copy string from here"
       },

And

"request-filtering-agent": {
          "allowPrivateIPAddress": true,
          "allowMetaIPAddress": true
        },

Should be added. 

Also, make sure all the required ports are open:

https://helpcenter.onlyoffice.com/docs/installation/docs-enterprise-open-ports.aspx

We recommend allowing all the above ports while tesrting the connection. 

Hope this helps.

-FlinkISO Help
 

Hi Team,

Still I am facing the same issue. Please check and help me to resolve this.

core.php

// * A random string used in security hashing methods.
Configure::write("Security.salt", "99sharalphanumericrandomstring00000abcdef");
// * A random numeric string (digits only) used to encrypt/decrypt strings.
Configure::write("Security.cipherSeed", "45765678901234567890123456789");
// * A Select correct PHP timezone
date_default_timezone_set("Asia/Kolkata");
// * add ONLYOFFICE secret here 
Configure::write("onlyofficesecret","NlHLHqkhO0WGSh960F4G");
// * Add ONLYOFFICE IP ADDRESS
Configure::write("OnlyofficePath", "http://xx.xx.x.xx/web-apps/apps/api/documents/api.js");
Configure::write("OnlyofficeConversionApi", "http://xx.xx.xx.xx");  // ONLYOFFICE IP ADDRESS
// * Change default data format
Configure::write('dateFormat', 'd/m/Y'); // options d-m-Y, dd-mm-YY, d M Y etc
Configure::write('dateTimeFormat', 'd/m/Y H:i:s'); // options d-m-Y, dd-mm-YY, d M Y etc

local.json

  "storage": {
   "fs": {
     "secretString": "NlHLHqkhO0WGSh960F4G"
   }
 }
}

Regards,

Rati Ranjan

Hi,

Please double check your ONLYOFFICE secret. You should copy the secret form the following string and not from the end of the file:

"secret": {
       "browser": {
         "string": "Copy string from here"
       },

Also, check if you can access http://xx.xx.x.xx/web-apps/apps/api/documents/api.js and there are no errors. Make sure all the ports are open and firewall is not restricting any communication. Also  check if all the DIR permissions are correct

Step 5: Directory Permissions

Following directories must have full read-write-execute permissions.

• app
  • tmp - Recursive
    • logs
    • sessions
    • tests
    • cache
      • views
      • models
      • persistent
  • Controller
  • Model
  • View
  • webroot
• lib
  • Cake/Cache - Recursive

You can also check http://xx.xx.x.xx/ and see if you can see the ONLYOFFICE welcome page. If yes, follow the instructions on the page to turn on Example server and check if you can open/ edit documents. If NO, then you may want to uninstall ONLYOFFICE and all its dependencies and reinstall and check with new installation. 

-FlinkISO Help Team