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Home > Application Installation
Upload document
Hello,
After Upload a word document, the application does not give any error message, but when trying to see the document it does not show its content.
Even if we click on “Word Your document is ready, click here to load the document.” is stays grey with no document showing
On /app/tmp/logs we do not have errors.
Can you help us.
Thanks
3 weeks, 2 days ago | Open | By: Marco Cruz
Hello Marco
Try refreshing the entire page once and see if the document loads?
-Best
FlinkISO Help Team
Hi,
unfortunatelly it does not load.
Thanks,
3 weeks, 2 days ago | By: Marco CruzHi Marco,
- Do check if the document is getting uploaded b trying to access it manually via browser or via finder
- Make sure /webroot/files folder has 0777 permissions
- If you are opening a document via ONLYOFFICE editors, make sure document is accesible via browser url
-Best
FlinkISO Help Team