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Home > Application Errors/Issues
While download getting Empty
Hi Team, while downloading document from FlinkISO. the downloaded document was empty.
How to resolve that and what is the cause of that.
here is error log
2024-06-25 18:07:49 Error: data received : {"key":"2797117305","status":1,"users":["6433a99a-d6d9-4461-b262-110e473262fe"],"actions":[{"type":1,"userid":"6433a99a-d6d9-4461-b262-110e473262fe"}]}
2024-06-25 18:07:52 Error: data received : {"key":"2797117305","status":4,"actions":[{"type":0,"userid":"6433a99a-d6d9-4461-b262-110e473262fe"}]}
2024-06-26 08:52:43 Error: [MissingActionException] Action FilesController::pdf() could not be found.
Exception Attributes: array (
'controller' => 'FilesController',
'action' => 'pdf',
)
Request URL: /flinkiso/files/pdf/6433a99a-d6d9-4461-b262-110e473262fe/f8ab776d-ab3c-4a4f-8a96-1c35962dd970/qms_013_vijayachandra2_1-085237.pdf
Stack Trace:
#0 /var/www/html/flinkiso/lib/Cake/Routing/Dispatcher.php(193): Controller->invokeAction()
#1 /var/www/html/flinkiso/lib/Cake/Routing/Dispatcher.php(167): Dispatcher->_invoke()
#2 /var/www/html/flinkiso/app/webroot/index.php(115): Dispatcher->dispatch()
#3 {main}
2024-06-26 08:52:47 Error: [MissingActionException] Action FilesController::pdf() could not be found.
Exception Attributes: array (
'controller' => 'FilesController',
'action' => 'pdf',
)
Request URL: /flinkiso/files/pdf/6433a99a-d6d9-4461-b262-110e473262fe/f8ab776d-ab3c-4a4f-8a96-1c35962dd970/qms_013_vijayachandra2_1-085237.pdf
Stack Trace:
#0 /var/www/html/flinkiso/lib/Cake/Routing/Dispatcher.php(193): Controller->invokeAction()
#1 /var/www/html/flinkiso/lib/Cake/Routing/Dispatcher.php(167): Dispatcher->_invoke()
#2 /var/www/html/flinkiso/app/webroot/index.php(115): Dispatcher->dispatch()
Now, getting default text as from flinkISO Contant
and error as
[MissingActionException] Action FilesController::ac707c20-3a97-4ae7-a155-feee696fbf02() could not be found.
Exception Attributes: array (
'controller' => 'FilesController',
'action' => 'ac707c20-3a97-4ae7-a155-feee696fbf02',
)
Request URL: /flinkiso//files/ac707c20-3a97-4ae7-a155-feee696fbf02/qc_documents/d8ffdb7b-245b-4104-adf1-2a2cabb915cd/qms_010_openstack_vs_openshift_differences_1.docx
Stack Trace:
#0 /var/www/html/flinkiso/lib/Cake/Routing/Dispatcher.php(193): Controller->invokeAction()
#1 /var/www/html/flinkiso/lib/Cake/Routing/Dispatcher.php(167): Dispatcher->_invoke()
#2 /var/www/html/flinkiso/app/webroot/index.php(115): Dispatcher->dispatch()
on 26/6/24 | By: Vijaya Chandra
Hi Vijaya,
Try to open this file from onlyoffice server through browser if possible.
/flinkiso//files/ac707c20-3a97-4ae7-a155-feee696fbf02/qc_documents/d8ffdb7b-245b-4104-adf1-2a2cabb915cd/qms_010_openstack_vs_openshift_differences_1.docx
I could notice that the url is missing http, try adding it. Also, try using IP address if the domain is not working.
Regards
-FlinkISO Team
on 26/6/24 | By: FlinkISO Team