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Home > Application Errors/Issues

While download getting Empty


Hi Team, while downloading document from FlinkISO. the downloaded document was empty.

How to resolve that and what is the cause of that.
 

on 26/6/24 | Open | By: Vijaya Chandra

here is error log 
2024-06-25 18:07:49 Error: data received : {"key":"2797117305","status":1,"users":["6433a99a-d6d9-4461-b262-110e473262fe"],"actions":[{"type":1,"userid":"6433a99a-d6d9-4461-b262-110e473262fe"}]}
2024-06-25 18:07:52 Error: data received : {"key":"2797117305","status":4,"actions":[{"type":0,"userid":"6433a99a-d6d9-4461-b262-110e473262fe"}]}
2024-06-26 08:52:43 Error: [MissingActionException] Action FilesController::pdf() could not be found.
Exception Attributes: array (
 'controller' => 'FilesController',
 'action' => 'pdf',
)
Request URL: /flinkiso/files/pdf/6433a99a-d6d9-4461-b262-110e473262fe/f8ab776d-ab3c-4a4f-8a96-1c35962dd970/qms_013_vijayachandra2_1-085237.pdf
Stack Trace:
#0 /var/www/html/flinkiso/lib/Cake/Routing/Dispatcher.php(193): Controller->invokeAction()
#1 /var/www/html/flinkiso/lib/Cake/Routing/Dispatcher.php(167): Dispatcher->_invoke()
#2 /var/www/html/flinkiso/app/webroot/index.php(115): Dispatcher->dispatch()
#3 {main}
2024-06-26 08:52:47 Error: [MissingActionException] Action FilesController::pdf() could not be found.
Exception Attributes: array (
 'controller' => 'FilesController',
 'action' => 'pdf',
)
Request URL: /flinkiso/files/pdf/6433a99a-d6d9-4461-b262-110e473262fe/f8ab776d-ab3c-4a4f-8a96-1c35962dd970/qms_013_vijayachandra2_1-085237.pdf
Stack Trace:
#0 /var/www/html/flinkiso/lib/Cake/Routing/Dispatcher.php(193): Controller->invokeAction()
#1 /var/www/html/flinkiso/lib/Cake/Routing/Dispatcher.php(167): Dispatcher->_invoke()
#2 /var/www/html/flinkiso/app/webroot/index.php(115): Dispatcher->dispatch()
 

on 26/6/24 | By: Vijaya Chandra

Now, getting default text as from flinkISO Contant 

and error as

 [MissingActionException] Action FilesController::ac707c20-3a97-4ae7-a155-feee696fbf02() could not be found.
Exception Attributes: array (
 'controller' => 'FilesController',
 'action' => 'ac707c20-3a97-4ae7-a155-feee696fbf02',
)
Request URL: /flinkiso//files/ac707c20-3a97-4ae7-a155-feee696fbf02/qc_documents/d8ffdb7b-245b-4104-adf1-2a2cabb915cd/qms_010_openstack_vs_openshift_differences_1.docx
Stack Trace:
#0 /var/www/html/flinkiso/lib/Cake/Routing/Dispatcher.php(193): Controller->invokeAction()
#1 /var/www/html/flinkiso/lib/Cake/Routing/Dispatcher.php(167): Dispatcher->_invoke()
#2 /var/www/html/flinkiso/app/webroot/index.php(115): Dispatcher->dispatch() 

on 26/6/24 | By: Vijaya Chandra

Hi Vijaya,

Try to open this file from onlyoffice server through browser if possible. 

/flinkiso//files/ac707c20-3a97-4ae7-a155-feee696fbf02/qc_documents/d8ffdb7b-245b-4104-adf1-2a2cabb915cd/qms_010_openstack_vs_openshift_differences_1.docx 

I could notice that the url is missing http, try adding it. Also, try using IP address if the domain is not working.

Regards
-FlinkISO Team

 

on 26/6/24 | By: FlinkISO Team