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Home > Application Installation

I have done all the instructions from https://www.flinkiso.com/manual/installation.html, but the problem still appears like this. An internal error has occurred. Possible causes: The database is not connected. Make sure you have imported app/webroot/sche


on 2/6/24 | Open | By: HENGKI

I have done all the instructions from https://www.flinkiso.com/manual/installation.html, but the problem still appears like this. An internal error has occurred.

Possible causes:
The database is not connected.
Make sure you have imported app/webroot/schema/flinkiso-on-premise.sql
Make sure to add the database configuration in app/Config/Database.php under the default configuration.
Directory permissions are incorrect
The following folders must have read-write-execute (recursive) permissions
app/webtoot
app/tmp
lib/Cookie/Cache
The table does not exist or the model is incorrect.
If this error occurs during installation, visit: https://www.flinkiso.com/manual/installation.html and follow the installation instructions.

You can also use the FlinkISO Forum : https://forum.flinkiso.com/ for possible solutions.

If you have successfully installed the application and an error occurs after creating a custom HTML form, this error can be resolved by recreating the form.

If this error appears after creating a child form or a form linked to a child document, recreate the parent form.

Additional Info: Remove "STRICT_TRANS_TABLES" for sql_mode from MySQL configuration file.

Note: I have also removed "STRICT_TRANS_TABLES" for sql_mode from the MySQL configuration file.

on 2/6/24 | By: HENGKI

Hi HENGKI,

You need to check your app/tmp/error.log file to check the error details and share with us. 

Regards
-FlinkISO Team

on 1/7/24 | By: FlinkISO Team